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Privacy Policy

CONTACT INFORMATION

Company Name: N Tamashobana Mziuri LLC 

Identification Number: 404727541

Address: Georgia, Tbilisi, Nino Ramishvili Second Alley #4  

Tel.: +995 599 14 03 30 

E-mail: info@tamashobana.ge 


INTRODUCTION

This privacy policy defines the key principles, grounds, and objectives by which the company manages the collection and processing of customers' personal data. It also outlines the primary rights of consumers and the mechanisms for their protection.

By accessing or registering on the platform, the user confirms their agreement to the processing of their personal data under the terms of this policy.


DATA SUBJECT

The privacy policy applies to all users of the platform, including visitors, registered, potential, and former customers, as well as those who represent customers or serve as their contact persons. The policy also applies to anyone who interacts with the company and expresses interest in its products.


DATA COLLECTION METHODS AND TYPES OF COLLECTED DATA

The company collects personal data of data subjects in the following cases:

  • User registration/authorization;
  • User requests for products (including communication via phone, email, or other channels);
  • During the provision of services by the company;
  • When using the company’s remote channels;
  • From public sources and third parties where there is a legal basis for doing so.

The company processes the following data:

  • Identification data (e.g., name, surname, and other identifiable information);
  • Contact details (e.g., address, email, phone number);
  • Banking information (e.g., account number, card details);
  • Device information (e.g., IP address, cookies, IMEI code, app logs, behavioral data, location information, etc.);
  • Other types of records (e.g., audio, video);
  • Data obtained during communication (via email, phone, chat, and other similar methods).


COOKIES

The company collects cookies when users interact with the platform to improve user navigation, personalization, and security. This technology ensures more convenient and secure access for users, streamlines navigation, offers appropriate formats, and optimizes website design.

Through cookies, the company collects information such as device operating system version, model, unique identifiers, time spent on pages, online behavior, browsing history, browser type, actions taken on the website, geographic location, and user language.

Purposes of Data Processing

The company processes data only for legitimate purposes and to the appropriate extent. Data processing may occur for various reasons, including:

  • Providing services (e.g., processing orders);
  • Offering and improving services;
  • Ensuring compliance with legal obligations or regulatory requirements;
  • Testing new products and services;
  • Developing and improving products and services;
  • Ensuring data security;
  • Fulfilling legal obligations;
  • Detecting and investigating criminal activity and reporting;
  • Receiving feedback and responding to complaints;
  • Protecting legitimate interests or legal rights.


LEGAL BASES FOR DATA PROCESSING

The company processes personal data based on the following legal grounds:

  • The user’s voluntary consent to data processing;
  • Legal obligations as required by law;
  • The necessity of data processing to enter into or perform a contract with the user;
  • The necessity of processing data to provide services;
  • The need to protect the legitimate interests of the company or third parties;
  • The availability of publicly accessible data.



DATA SHARING WITH THIRD PARTIES

To comply with legal or contractual obligations, the company may share users’ data with the following parties where a legal basis exists:

  • The user’s representatives/legal representatives;
  • Contracted parties such as courier service providers;
  • Legally defined authorities;
  • Service providers including, but not limited to, external auditors, consultants, advisors, courier or research organizations, IT service providers, and marketing service providers.


USER RIGHTS AND LIMITATIONS

Users have the right to:

  • Receive information about the processed data, including what data is processed, its purpose, and the legal basis for processing, as well as the data collection sources and details of data transfers.
  • Access their personal data stored by the company and request copies of the data in accordance with Georgian law.
  • Request correction, updating, or completion of incorrect, inaccurate, or incomplete data.
  • Request cessation, deletion, or destruction of data if:

             Consent is withdrawn, which is the sole basis for processing;

             Data processing is no longer necessary for the purpose for which it was collected;

             Data is being processed unlawfully.

  • Withdraw consent for data processing at any time.

These rights may be restricted if exercising them poses a threat to:

  • National security, informational security, cyber security, or defense interests;
  • Public safety interests;
  • Crime prevention, investigation, prosecution, or the administration of justice;
  • The rights and freedoms of data subjects or others;
  • The protection of state, commercial, professional, or other legally protected secrets.


DATA RETENTION PERIOD

The company retains data for the duration of the service provision and for three (3) years following the completion of services.



CHANGES

This document may be amended unilaterally at any time by the company. Registered users will be notified within a reasonable time via mandatory notifications in their personal accounts, emails, or SMS messages.


DIRECT MARKETING

By selecting the "agree" button, you confirm that your data (including identifying data, behavioral data, transaction information) collected through the platform may be processed for direct marketing purposes by the company and its partners. This means the company (LLC Tamashobana Mziuri) has your permission to send you tailored marketing offers via the platform and other communication channels.

You can withdraw this consent at any time by contacting us via email at info@tamashobana.ge or by phone: +995 599 14 03 30. Your request will be immediately fulfilled.